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Who's Next?
John Frenaye · October 4, 2004
Which airline is
going out of business first?
No network carrier
is immune to a bankruptcy filing - or a liquidation - but some are less
immune than others. (And if they don't go out of business, then they'll
at least get an extreme makeover.)
Conventional wisdom says US Airways will be toast soon. Some of the travel
trade bulletin boards look like Vegas odds sheets predicting the day it
stops flying. But I don't think that calendar is in print yet.
US Airways is in a really bad situation which was brought on by a set
of rose-colored glasses during their first emergence from bankruptcy.
A lot has changed and I think that US Airways is not only on the right
track, but it is on a strong track for survival. But the US Airways you
know today will probably not exist in the post emergence world.
I see the airline emerging from bankruptcy as a solvent carrier with a
low-cost model operating on the east coast and the Caribbean. It may even
have a low cost - or full-service - transatlantic presence.
How many markets have their new GO Fares? More are being added almost
daily. US Airways is boosting its presence in Fort Lauderdale and scaling
back its Pittsburgh operations. The federal government has almost a billion
of our dollars on the line and this administration does not want to shoulder
that burden.
I imagine that US Airways will get a lot of help from the bankruptcy courts
this time around in renegotiating its contracts. Perhaps even more encouraging
is that the unions representing the various sectors finally realize that
this situation is dire. For the most part, they are willing to honorably
negotiate in order to save the ailing carrier.
And from personal experience, the morale of their employees is remarkably
high given the situation.
So, no, I don't think US Airways is about to fold. Who will it be?
American is a diversified monster and it still holds very profitable routes
in the Caribbean and South America. United is making headway in their
reorganization, but there are still some hurdles to clear. The unions
do not believe in management and I believe you will see a regime change
before they emerge from bankruptcy protection.
Continental and Northwest are so tight and seem fairly stable. Northwest
has considerable real estate holdings in Japan. These two, considering
their closeness, are also likely partners for a merger and I believe they
will lead the charge to find new and unique revenue streams similar to
the recent fee for phone bookings.
Could it be … Delta?
Why yes, it could. While Delta is a relative newcomer in the "Hey-I-want-to-file-for-bankruptcy-too"
club, I feel that it is in a lot worse shape than they let on. If you
look at some recent Delta events, you will probably reach the same conclusion:
- Its CEO abruptly
resigns and parachutes into semi-retirement.
- Its COO abruptly
resigns to head Virgin's effort to launch a low-cost carrier in the
US.
- Its CFO bailed
to work outside the industry.
- Its chief of customer
service just bailed out for "personal" reasons.
- It has lost more
than $5.6 Billion since 2001.
- Its low-fare spinoff,
Song is not singing. Its CEO "retired" just last week.
- American is also
singing in Dallas, now that Delta has reduced their flights from more
than 250 to less than 25 per day.
- Management is betting
that in one year 50 percent of its booking will come from its Web site
- currently it is less than 20 percent. No odds sheets on that just
yet.
- Gate Gourmet abruptly
stopped providing food to Delta last week but was court ordered to resume
service.
- ItsUnions are still
trying to strong-arm management and are not aware of the dire situation.
Delta, US Airways and
Continental are not "known" for anything other than being domestic carriers.
United has a solid transatlantic market, Northwest has a solid transpacific
market, American has a solid Caribbean and South American market.
The domestic carriers are now Air Tran, Jet Blue, and Southwest - and the
big boys need to realize this.
What does the future hold? I think the domestic landscape will be controlled
by the low-cost carriers and the current legacy carriers will hold only
a small portion of that market to support their profitable international
markets. Five years from now, along with the low-cost carriers who make
it (and I think some of them may fail as well) we will have United (having
merged with a surviving US Airways), Continental (having merged with Northwest),
and American - each with their own niche, operating their own profitable
routes.
Of course, that's just my opinion.
John Frenaye owns a travel
agency in Arnold, Md. Contact him via
e-mail.
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