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Why Ask Why?
James Wysong · May
16, 2004
After 15 years in
the airline industry, I have come to the conclusion that the word "why"
will always be asked, but a rational answer should never be expected.
Here are a few of my favorite examples:
- Why is it that
after sitting down most of the time on a 14-hour flight, the first thing
you want to do after you deplane is … sit down?
- Why is it that
approximately 40 percent of all flight attendants have a fear of heights?
-
On the safety information
card located in every passenger's seat pocket is the sentence, "If you
can't read or don't understand the information on this card, please contact
a flight attendant." If they can't read, why bother writing it?
- Why does being
in an airplane spark up an unusual thirst for … ginger ale?
- Why do hotels print
outlandish daily rates on the inside of their room doors? Do they think
that everyone will consider themselves lucky compared to what they actually
paid? Has anyone ever actually paid the rate posted?
- Why would the flight
attendant job that has so many beautiful women working in it, attract
predominantly gay men? I joined to travel the world but as shallow as
it sounds, I signed up to meet women as well. Call me crazy but I liked
the odds.
- If peanuts are
proven to cause gas, then why do they serve them eight miles in the
air, in a plane with hundreds of people confined to one space, sitting
next to each other?
- Why are there ashtrays
in the airplane toilets if you're not allowed to smoke in there (or
anywhere on the plane for that matter) at any time?
- Why do people insist
on standing on the moving walkways at airports? What is it about the
name that is so unclear? I actually don't have a problem with those
of you who wish to stand, but don't look at me as I pass as if I am
a pest who is breaking the rules.
- Why do airlines
over compensate their CEOs regardless of performance? Why not give them
a stock option instead? Then they can receive their fortune if their
airline does well. Isn't there an airline out there applying for an
ATSB loan that just paid their CEO a $3 million bonus? Better yet, didn't
another airline CEO just become a multi-millionaire after his recent
resignation? As far as I can gather, all he accomplished was the total
destruction of morale, stock price, and the airline's foreseeable future.
- Why is it that
people wait until the seatbelt sign is turned on, or the meal service
begins, to get up and use the toilet?
- Why do all airlines
always show the highest attended movies? If a hundred million people
have seen Spiderman, don't you think most of the passengers would have
also?
- On that same note,
a few airlines claim to have "free movies and headsets." Why all of
a sudden are the movies not so new and the headsets absolutely ancient?
Just a scary thought, what if used headsets could spread lice or SARS?
- Why are 40 percent
of all major airline pilots named Bob?
- Why is it that
you remember that you vowed never to fly a certain airline again half-way
through their service?
- Why are people
suddenly allergic to fish when it's the only entree left?
- Why is it that
the same people who complained about the quality of in-flight meals
are now complaining about the lack of food?
- If air crews trust
and advocate the checked baggage system so much, why on their off-time
do they always carry their bags onboard?
- Why are there so
many luggage stores at airports? You would think that the passengers
about to board a flight would have their luggage needs covered by then.
- If we can give,
or now sell, you a meal that causes indigestion, why aren't we allowed
to give out the cure, like Alka-Seltzer or Rolaids? Maybe we should
just give the meals away and charge a fortune for antacids.
- Why would anyone
eat at an airport-dining establishment called The Terminal Restaurant?
Just a few things
for you to think about the next time you fly.
James Wysong has worked
as a flight attendant with two major international carriers during the past fifteen
years. He is the author of the "The Plane Truth: Shift Happens at 35,000
Feet" and "The Air Traveler's Survival Guide." For more information
about Frank or his books, see his Web site
or e-mail him.
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